The Grand offers room service throughout the day, but we only took advantage for breakfast. The other one is called the Playroom. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. We loved Jade.it was delicious and we went back multiple times. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. Maybe 10 minutes at most. Just looking at all your pictures of the amazing food. They provided floats for the lazy river . If the waterslides are open, your daughters will love it. Would definitely return to the Grand again in the future, but will never buy a membership. Do you know what is included with that? How much is it per day for all inclusive for 2 adults? Our boys had a lot of fun in here, especially Connor. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. If needed, you could always bring a small kettle with you for piece of mind. The interactive games are very cool. Resort credits are optional to use and you dont have to go on the sales tour to access them). When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Seriously, its some of the nicest sand you will ever sink your toes into. Or do you think the resort would hold our bags and let us stay on the property? Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. Wifi requires no password. Is this the only higher priveldge club? Foods were good, pastries were amazing. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. We watched to the magic show and the magician was really good. Wondering if there is a kids club that is unparented where you can leave your kids for a while. They love these seats. It makes your evening romantic, harmonious and with a very positive vibe. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. This goes beyond having a kids pool and chicken nuggets at the buffet. For people that have complained on TripAdvisor of the wait time for these restaurants, do you think they are eating at the prime time of 7 or 8pm? Allergies are a big concern for us. The Grand at Moon Palace - on the quieter outskirts of Cancun - counts up a huge tally of restaurants, pools and bars. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! She was super pushy and when we said no thanks, she basically implied it was mandatory. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. If you plan to take a day trip, consider visiting at Xel-Ha. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn One thing to note is the pool at sunrise was way more busy from our experience. I have a swim up is it connected to a larger pool at all? The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. We always could find a chair and restaurant seating also wasnt an issue. This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. The beach is beautiful and the loungers are so comfy. It looks like a very relaxing place to spend the day(s). They truly deserve it. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. This 3-level jungle gym was such a big hit with our boys. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Your room will be charged right away. If memory serves me correct we get 1500 per family for our trip. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. We could eat this all day long. This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. We got two extra rollaway cots and kids found them very comfortable. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). And was the water at the beach swim able or did you enjoy being in the sand? We spent time at most pools and did not have trouble finding loungers. Sunrise and Nizuc are fabulous too! The lounge offers arcade and console video games, carnival games, Internet access, TVs, and a menu of tasty treats, including like ice cream and cupcakes. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. Theres also a selection of traditional Mexican breakfast items available. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). . Did you tip the room attendants? We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. Marilyn. Very busy in early morning otherwise fairly quiet. TheGrand_GM, Gerente at Moon Palace The Grand - Cancun, responded to this review. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. The shower in our room even had kids shampoo. Children under 4 years must be supervised by an adult guest at all times. SNORKEL XTREME. Anyone know how many slides are available for toddlers? It was a lot of food! Succulent roasted duck served on a root vegetable mash. We just had recent trip from 07/31/2018 to 08/06/2018. This is Los Tacos restaurant. Thanks for your comment, Cathy. Its a kids paradise! From what we remember, we think the pools closed around 9-10pm. But every thing that was open was very safe. Can you recommend some idea of what a family can do in the area until 5pm? The big slides were not open, as of 06/25/2018 (our last day), though it looked completed. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Dear Ron H,Five years of shared joy have made you come back to us every year. Hello, The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. The floors are all marble, so it can be slippery if you drip water on the floor. The pasta bar and tepanyaki bar are also made to order by a chef. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. Save up to 35% on all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace offers page. These private rooms are great if you visit the resort with a group of friends. Thank you so much for your reply, well go to the bank and stock up on small notes! We traveled with a family of friends and had a fantastic time. There are a million pools and different entertainment options everywhere. Thanks for your help! Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. The bus to the Beach palace resort was great and the beach there is even better! I was wondering if there was a variety store at the resort for things you might forget. No, we didnt find the size to be overwhelming. Our boys were mesmerized. Then you dip the meat in one of three sauces. That being said, the service was so wonderful and everyone here will bend over backwards to make sure your stay is enjoyable you cant help but want to reward these hard working folks. Also, do you have any info on how you get the diamond access? Wow! The meat literally fell of my fork. Your site is awesome and so helpful;. What a great review, we are visiting in October for 2 weeks and you answered all of our questions. 1. Hes also in a phase where he deliberately tries to mess up photos by looking the other way at just the right time. The resort provides free water wings. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hi & as others have said, thank you for all the details in your review. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. Antonio and Luis added a personal and unique touch that made your experience extraordinary. . Thanks for stopping by, HJ! Thank you! Thanks for the thoroughness of this. Wristbands also act as your room key! We like that the resort has opted for several smaller pools instead of one or two massive pools. The diversity and authenticity of the menu was exceptional. Our readers thank you! The bathroom is quite big and it has a large shower with a bench. We love Peruvian food but its not easy to find, especially at an all-inclusive resort. Thanks for giving an in depth review of the resort. Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. It was nice that we didnt have to make any tough decisions. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. It tasted like a rich, creamy pumpkin pie mouse. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? If you like long walks on the beach, this beach has you covered. Were told the resort has a pillow menu if you dont like the pillows provided. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? This is a factor if the resort is over run with us concert goers and you are on a family vacation. Floating down the Lazy River at the Water Park at Moon Palace Cancun. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. The staff is amazing and helpful. Weve heard the steakhouse is harder to get in. Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Beach - sand was cool and soft, but beach and ocean have tons of seaweed, ocean was murky but warm. !Antonio and Luis provided excellent service. Thanks again. The grand will be hosting many music festivals. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! This is the seafood fettuccine with black ink pasta. There are two different games rooms that offer various activities. Im glad you found the post helpful. Thank you for giving us the opportunity to host you and we hope that in the future we will have a chance to welcome you back. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution.
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