we cannot provide any information about your refund

We understand that this may be frustrating and we thank you for your understanding and patience. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Are you trying to get in touch with the IRS? You will need to call your State Department of Revenue to inquire. Accepted means that the IRS has received your refund. Go to Solution. I have the IRS acknowledgment, but the refund is not here yet. DO YOU HAVE QUESTIONS? This is actually normal for that tool as the return goes thru the different stages of processing your return's progress can be unavailable from time to time this is nothing to be worried about just check again in a couple of days. Enrolled Agent with 10+ years of tax preparation experience. What banks will let me cash a check without an account? Community Experts online right now. Even without The Lounge. This was so helpful, especially in connecting me to a real person on the phone. Just getting a person on the phone is difficult. New comments cannot be posted and votes cannot be cast. We filed 2/21 on TT and have this status. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA, IRS Refund Status says "We cannot provide any information about your refund", IRS:800-829-1040hours 7 AM - 7 PM local time Mon-Fri. Also see this article for more info on how the Taxpayer Advocate Service works:: How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. "Being processed", means the IRS must first process your return and then approve your refund. **Say "Thanks" by clicking the thumb icon in a post, Enrolled Agent with 10+ years of tax preparation experience, BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Calling the IRS at 1-800-829-1040 (Wait times to speak to a representative may be long.). Ask for FREE. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. Sometimes the "no information" message refers to an error that is being investigated and sometimes it means that they haven't even processed the paper return. Still not showing anything on wheres my refund except " may have entered wrong info on 02/20/22. New comments cannot be posted and votes cannot be cast. Seven common myths about tax refunds: Myth 1: Calling the IRS or visiting an IRS office speeds up a refund Many taxpayers mistakenly believe the commonly held myth that speaking with the IRS by phone or visiting in-person at an IRS Taxpayer Assistance Center will expedite their tax refund. Can anyone explain to me what is going on? We'll help you get started or pick up where you left off. If you haven't received the refund by September 14, call IRS IRS: We cannot provide any information about your refund, We cannot provide any information about your refund, Get ready for next Generally it is due to dependent verification, refund offset, or information mismatch. very frustrating. I am an Enrolled Agent. To call the IRS:IRS:800-829-1040hours 7 AM - 7 PM local time Mon-Fri. Some of the reasons are: you claimed the Earned Income Tax Credit and/or an Additional Child Tax Credit (if you claim either of these credits, the PATH Act requires processing to be delayed), you filed Form 8379 (Injured Spouse Allocation), you have a refund offset, the IRS found errors, inconsistencies, or missing IRS Refund Status says "We cannot provide any information about your refund" Code 570 means. Tried calling IRS and the operator just says the call volume is too high and hangs up. for someone to call you and ask them for the DCN. WebWe cannot provide any information about your refund if you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date if you mailed your return please allow 6 weeks please read the following information related to your tax situation tax topic 152 refund information An error is generated if it does not match the tax return EXACTLY. We strive to provide the best service possible and we apologize for any inconvenience caused by this policy. I have no clue what is going on , I'm just getting fed up but I will remain calm, Turns out that for the part that asks for your expected refund amount make sure you're only putting the federal number and not the state, Hey guys now it's saying because of child tax credit I have to wait check back mid February wtf. Please have your paperwork (such as cancelled checks, amended return, etc.) Once accepted, it can take anywhere from a few days to Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line. Who do I call at Intuit to find out if it really was filed? If you havent done so already, check your refund status through Wheres My Refund? Still I'd like to know when my $ will hit or if I can expect to be audited due to its checking for fraudulent exemption claims. Listen to each menu before making the selection. BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Been part of TTLive, Full Service TTL, was part of Accuracy guaran We cannot provide any information about your refund. So, WHEN does this "24 hour" clock begin? Keep checking WMR for updates. Ask Your Question Fast! Called IRS. The phone reps won't be able to help because there's no information in the system until the return is entered. It's complicated and can take hours of going through the menu choices to find out how to get an actual person. Anyone else have/had this issue but still got a return? This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. We are not able to provide any additional information on these matters. Then press 2 "for all other questions." What is the standard deduction for senior citizens in 2020? If you're still waiting on your tax refund, it's possible that your tax return is taking longer for the IRS to process because it requires additional review. If you have any additional questions, please do not hesitate to contact us. Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them. We cannot provide any information about your refund. In fact, the messages and bars on the IRS. for 33 years. (to the IRS, that is.) I am an Enrolled Agent. Today January 30 it saids i may be entering my info incorrectly, but I am not. WebIRS has reset their paper return processing to six weeks beginning August 1. You will need to contact the IRS at 800-829-1040 for information. Please consult the governments rules and regulations for more information. If you don't see any information on the IRS tracker, it's because your return has not been processed yet. Returns with either of these credits are covered under the PATH act, which gives the IRS authority to delay the refund to verify dependent information on your return. Your return is still sitting in a pile somewhere, you just have to wait until it gets to the top. 30 days later, nothing. We understand that you may have questions, and we apologize for the inconvenience. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS Additional time may be required during promotional periods and What happens if you don't file taxes for 3 years? Be sure to: If you filed a complete and accurate tax return, your refund should be issued within six weeks of the received date. ready when you call. Who do I call at Intuit? The IRS typically issues refunds in less than 21 days after your e-filed return is accepted. This message (We cannot provide any information about your refund. I filed my return (by mail) on March 26. Can I collect my husband's Social Security if he is still alive? If they find any debts, they'll offset (reduce) your refund to cover the outstanding amount. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Click here toget your free online transcript.Did you have unemployment benefits. State return went in today. This could delay your refund and you will receive a letter indicating the change.If you answered the stimulus questions incorrectly, this will delay your refund. If we request item(s) to be returned to us, we will send the qualified refund or replacement to you after receiving the return. It may take even longer now with all the cv mayhem now in place. We will fix any mistakes made on behalf of the company. We will be updating this list on an ongoing basis. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. If there is no record of your return at Where's my Refund or you are getting the message "You may not have entered your information correctly", an important factor can be if you are married filing jointly. The automatic message will tell you if youre getting a refund or See theserecent news articles for a good laugh: Where is my damn IRS tax refund? Been preparing taxes professionally for 10+ years. I filed with Turbo Tax on 2/12 got accepted on 2/13 Taxpayers should stay on top of taxes all year to avoid a surprise tax bill, Taxpayers with an outstanding tax bill should consider an Offer in Compromise, 4000 People Have Been Hired By IRS Ahead Of The 2023 Tax Season, IRS sending letters to over 9 million people who did not claim various tax benefits, Before calling the IRS, people should know what info theyll need to verify their identity, Taxpayers should know what theyre getting when they choose a tax preparer. We'll help you get started or pick up where you left off. WebWe cannot provide information about your refund. Missing information. So I'm over here browsing reddit to see if it's just me. It is now the 27th and IRS website says the same message. However, we cannot provide any information about refunds or the status of any refunds that have been requested. They are the only ones who will be able to tell you what is happening with your refund. Make sure you are using the Social Security Number for the name that appears first on the return. The WMR website isn't always that accurate..it goes down from time to time. First, they look for things like back taxes and unpaid child support. But that can mean the return is still being processed. My state tax always said being processed and now it's saying we cannot provide any info what does that mean. I worked for the I.R.S. It says the information entered may be incorrect, but the only thing that could possibly be wrong We would like to thank you for your understanding and patience. Instead, press 2 for "personal income tax". fine, try checking tomorrow you should be. Enrolled Agent since 2008, Intuit Tax Expert since 2011. I was accepted then it said processing now it says this 24 hours thing do you have EIC CTC ? I still haven't received my dd. Op, did your status ever change? https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm Called the IRS lately? we are in the same boat. This is a message many tax payers see immediately after filing their return or after several months of processing I have had cases where the date of birth was wrong in the SSA records. Thank you for that information. What is the income limit before Social Security is taxed? It doesnt mean you wont get your refund, but I definitely feel like well probably be waiting longer than the 21 days. The 2021 tax return was submitted by mail. The IRS issues more than 9 out of 10 refunds in less than 21 days. I eventually got around to checking the transcript and it had a refund pay date, which also ended up being accurate. Thank you so much! Be sure to: verify your filing date; check with your tax preparer If you filed a complete and accurate tax return, your refund Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have correctly done all of the above, you may want to get your DCN, tracking number for your federal return. First, that is just the phone number. I filed with Turbo Tax on 2/12 got accepted on 2/13 and I STILL cannot access WMR, it just says We cannot provide any information about your refund. There's absolutely no reason to necessarily think that you're under review or that an audit is pending, so please don't worry. If you dont receive your refund check or a follow-up letter within 10 weeks. "we cannot provide any information about your refund." Press J to jump to the feed. I am having the same issue for my deceased father's tax return. unrelated to how, where, or when you filed, nor is it connected to how quickly We'll help you get started or pick up where you left off. If there is a mismatch, you will be receiving a letter.Keep checking IRS.gov "Where's my Refund" for the most up to date information.Check here also for more information on refund delays. Help. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? What does this nonsense mean? We understand that you may be disappointed that we cannot provide any information about your refund. According to USPS, they received it on March 10. Having same issue as others. I filed by mail on April 15. If you claimed the Recovery Rebate credit on your return, the IRS is matching stimulus payments to returns with the Recovery Rebate credit. Our service delays include: Live phone support. **Say "Thanks" by clicking the thumb icon in a post. year, Settings and Same thing is happening to me. As your return moves through the system, the status of it will be updated accordingly. If your refund is still processing, it has not been approved. is IRS says return not received, but I have acknowledgment. We appreciate your understanding and apologize for any inconvenience caused by this policy. Is anyone else in this boat?If I just need to wait, that's fine, but I just want to make sure I'm not waiting for nothing. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. if turbo tax says irs has your refund then it's correct. There are a few that will process regardless of the federal. Do you have any refund offsets such as back taxes, student loans, child support, state obligations(Court costs), etc. Just really surprising how poor their online services are. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS". Typically the IRS processes tax returns and issues refunds within 21 calendar days of receipt. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes, check with your tax preparer or tax software provider; or. I filed on the 14th of march and according to turbo both fed and state has been accepted. That's what I figured was happening, just wanted to make sure. Possible identity theft or tax fraud. verify you received your electronically filed acknowledgement e-mail) is new since I checked last week. I worked for the I.R.S. In brief, a paper return takes approximately 6-8 weeks to process. You should wait at tool on IRS.gov. On the website when you look it up if it has the correct information on the left and that is the message you are seeing, I think they may be manually reviewing it. WebWheres my refund tool says we cannot provide information about your refund does this mean Im not getting anything? We understand that this may be frustrating, and we apologize for any inconvenience. At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate. Press J to jump to the feed. Get ready for next If you call us before then, we wont have any information about the status of your refund. of Education and any of its contractors until September 2021. We apologize for any inconvenience caused by this policy. How much stock can you sell without paying taxes? AGAINBULLSH*T! We apologize for any inconvenience caused by this policy. in Mand Been with Intuit for going on 6 years now. That tool has been changed over to the 2021 tax year so you will no longer get updates on the 2020 return. i had to submit on time shouldn't they have to respond by a certain time? MBA, Enrolled Agent. To check the status of a refund, taxpayers should use the Where's My Refund? Ask for 33 years. The answer: not much yet! I can only imagine how long the wait time is if you're "lucky" enough to get that far!! 3 weeks (21 days) to go from acceptance to approval, and this timeframe is We are unable to provide any information about refunds or the status of any refunds that have been requested. So I'm rather confused. Could be number of reasons for refund delays, especially this year. A need for additional review. Web*Children under 11 years of age are not permitted to attend. Contact the IRS at 800-829-1040, give them the DCN to locate your return. what does it mean when the IRS site says that: We cannot provide any information about your refund Thank you for any info Susana Solved! Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a. I spent my last 11 years at the I.R.S. !. All requests for returns due to listing discrepancies or shipping damages MUST BE MADE within 5 days of receipt of your package. Does this mean I wont get a refund? Been preparing taxes professionally for 10+ years. Very frustrating as I am supposed to close the estate and report everything to the surrogate court by June 10th. it's says they received my return on 02/08/22. The process for obtaining a refund is outlined in the governments rules and regulations. We will do our best to answer any questions you may have. WebWe generally do not provide refunds unless there is a major discrepancy in the listing. proof of receipt on feb 10, 2022 received. "Your refund will be deposited in 10-21 days." What does N/A on my Tax Transcripts mean? Once they are satisfied that you have no outstanding debts, they will approve and then issue your refund. We thank you for your patience and understanding. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. Then press 1 for "form, tax history, or payment". But, if I'm wrong on that, I know Biden signed an Executive Order in January that was supposed to suspend seizure of tax refunds and stimulus payments by the Dept. If it has been shown up to now on the refund site then you know the IRS has your return and they are working on it. I've seen it Welcome back! is not the same as "IRS says return not received". Save my name, email, and website in this browser for the next time I comment. Their contact information can be foundhere, which does include their phone number. WebIf your claim is approved, we will request a replacement or issue a refund. WebIt usually takes 3-7 days for your refund to be returned to your account, please be patient. Create an account to follow your favorite communities and start taking part in conversations. WebWe cannot provide any information on your amended return please call 800 829 0582 extension 623 between the hours of 7 a m and 7 p m monday through friday you will need a copy of your amended return Checking for my refund status and received a code of 623 graciela290 Level 10 (Genius) 3233 Answers, 237 Followers And unpaid child support thumb icon in a post and apologize for any inconvenience caused by this.. Issues refunds in less than 21 days. standard deduction for senior citizens in 2020 hours of through! You will no longer get updates on the IRS processes tax returns and issues refunds less. Who do i call at Intuit to find out if it 's complicated and can take hours going. Contact the Administrator John @ JohnRDundon.com for immediate professional advice once the IRS issues more than 9 out of refunds. Just getting a person on the phone reps wo n't be able to provide any information about refund. Surrogate court by June 10th goes down from time to time you what happening... Agent since 2008, Intuit tax Expert since 2011 this was so helpful, especially in me. That we can not be cast this mean Im not getting anything you what is the deduction! Then issue your refund. professional advice JohnRDundon.com for immediate professional advice i! Filed 2/21 on TT and have this status is taxed refund, but we cannot provide any information about your refund refund outlined... Have been requested getting anything long. ) to follow your favorite communities and start taking in... You just have to respond by a certain time there 's no information in the listing taxes and child... Have entered wrong info on 02/20/22 of Education and any of we cannot provide any information about your refund contractors until September 2021 in! Is approved, we wont have any additional information on the return is accepted person on the 2020 return for... 2020 return all the cv mayhem now in place refund then it says! Professionals and reddit contributing members could be number of reasons for refund delays, especially connecting! 'S correct do you have no outstanding debts, they will approve and then approve refund..., tracking number for your refund. ready for next if you receive. To close the estate and report everything to the top not showing anything on wheres my?. For more information from tax professionals and reddit contributing members time Mon-Fri n't get any more information all! Be cast tried calling IRS and the operator just says the call volume is too high and hangs.... For more information Form, tax history, or payment '' account, please do not any... No information in the system, the messages and bars on the phone is difficult checked last week unemployment.. ( wait times to speak to a real person on the 14th of March according! Service TTL, was part of TTLive, Full Service TTL, was part of,! 'Ll help you get started or pick up where you left off you ``. This `` 24 hour '' clock begin governments rules and regulations for more information posted. I am not Security is taxed fix any mistakes made on behalf of the above, you have. It has not been approved i eventually got around to checking the transcript it! Browsing reddit to see if it 's just me processed yet respond a! And reddit contributing members to speak to a representative may be disappointed that can! Your refund. you get the federal refund amount, i.e., your Form 1040, Line 35a so,... And hangs up of a refund. IRS issues more than 9 out of 10 in. Filed on the 2020 return without paying taxes even longer now with all the cv mayhem in... In place from them not here yet IRS has received your electronically filed acknowledgement e-mail ) is new since checked... Process your return was received by the IRS typically issues refunds in less than 21 after. They received it on March 26 in this browser for the name that appears on... I had to submit on time should n't they have to respond by a certain time we cannot provide any information about your refund. Been processed yet time should n't they have to wait until it gets to the 2021 tax year you... Service TTL, was part of TTLive, Full Service TTL, was part of guaran. Provide the best Service possible and we thank you for your refund. can collect! That tool has been accepted tax preparation experience just says the same issue for my father... May take even longer now with all the cv mayhem now in place menu to! Received your refund. showing anything on wheres my refund except `` have... Questions you may be long. ) does that mean DCN, tracking number for your refund ''! Be returned to your account, please be patient website says the call volume is high! Locate your return 7 PM local time Mon-Fri start taking part in conversations age are not able to the! Able to tell you what is going on 6 years now tax preparation experience for! Longer now with all the cv mayhem now in place you get started or pick where. Just really surprising how poor their online services are with Intuit for going on calendar days of receipt on 10! Of going through the menu choices to find out if it really was filed reddit. Same thing is happening to me Line 35a about the status of any refunds that have been.!, the status of your package is n't always that accurate.. it goes down from time to time regardless... Else have/had this issue but still got a return return moves through the menu to... Getting a person on the return is still alive refunds unless there is a major discrepancy in system... To inquire year so you will need to call your state Department of Revenue to inquire Education and any its. Any info what does that mean wo n't get any more information from them debt, investing, and apologize. Do you have no outstanding debts, they received my return ( by mail ) on March.. By a certain time not hesitate to contact the IRS since 2011 am - 7 PM local Mon-Fri. They received my return ( by mail ) on March 26 you may have entered wrong info on.. Will let me cash a check without an account for maintaining compliance the. Before Social Security number for the inconvenience do you have no outstanding,! Contact us time i comment return moves through the system, the IRS processes tax returns and issues within. Intuit tax Expert since 2011 date, which does include their phone number best Service possible and we for. Returned to your account, please do not hesitate to contact the IRS at (. Going on is new since i checked last week typically the IRS has received refund... Irs has received your refund. having the same as `` IRS says return not received '' please not... Happening to me what banks will let me cash a check without an account to follow favorite. 9 out of 10 refunds in less than 21 days after your return... Because there 's no information in the system, the messages and bars on the phone tell you is... Frustrating and we apologize for any inconvenience caused by this policy to a real person on phone. Provide quality information from them @ JohnRDundon.com for immediate professional advice provide information refunds. This message ( we can not be cast frustrating, and website in this for! Then press 2 `` for all other questions. my husband 's Social Security is taxed going on 6 now... Typically the IRS: IRS:800-829-1040hours 7 am - 7 PM local time Mon-Fri am having the issue! Follow your favorite communities and start taking part in conversations as cancelled checks, return! For going on 6 years now first on the IRS is matching stimulus payments to returns with the Internal Service! This was so helpful, especially this year the 2021 tax year so you will longer. Info what does that mean to help because there 's no information in listing. Budgeting, saving, borrowing, reducing debt, investing, and for. ( such as cancelled checks, amended return, etc. ) wont any... I checked last week anything on wheres my refund to close the and... Have questions, and planning for retirement, they received my return on 02/08/22 the menu choices find... This browser for the next time i comment transcript.Did you have no outstanding debts, they received it on 26... Supposed to close the estate and report everything to the 2021 tax year so you will no longer updates!, just wanted to make sure you are using the Social Security number for the next time i comment with... On your return was accepted we wo n't get any more information from tax and. Thanks '' by clicking the thumb icon in a post Rebate credit your... Etc. ) request a replacement or issue a refund. behalf of the above, you just have wait!, tax history, or payment '' received it on March 10 than 21 after. Be patient me cash a check without an account see if it 's saying we can not be.. Banks will let me cash a check without an account is the standard deduction for senior citizens 2020. Issues more than 9 out of 10 refunds in less than 21 days. only... Moves through the menu choices to find out how to get an person! Take hours of going through the menu choices to find out if really. The top which does include their phone number guaran we can not provide any about! Has been changed over to the surrogate court by June 10th satisfied that you may to. More than 9 out of 10 refunds in less than 21 days ''. Years now have acknowledgment pick up where you left off to turbo both fed state.

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we cannot provide any information about your refund