What are the policies for shipping items here on Swappa? There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. Swappa was founded by Ben Edwards and launched on December 5, 2010. This is, however, not always the end of the story. I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. Swappa Fees: How Much Does It Cost to Use Swappa? Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. However, youre still allowed to set your own price, whether its higher or lower than suggested. no junk policy and our Note: Holidays do not count as business days. Swappa's typical response time for help requests is around 20 minutes I guess. aximtreo likes this. I got scammed sending to a forwarding address. It's unfortunate. Will you send me a shipping label for a trade-in device. 1999-2023 PayPal, Inc. All rights reserved. Great for questions about PayPal, transactions and problems! The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). Swappa Payments As a seller, you'll be paid via PayPal. We may receive commissions for purchases made through these links. 80% off. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). Pending charges can be canceled by logging into your PayPal account. Moreover, your earnings depend on the product quality and the items you will sell on the platform. Ship device. Get paid post inspection. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Performance & security by Cloudflare. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Cloudflare Ray ID: 7a13ec1e9a569b8e Disclosure: This site contains affiliate links to other sites. Disclosure. Trusted Swappa only as a buyer. That's really fast. This will minimise the risk of an important email being sent to spam. On Swappa, you buy and sell directly with other users. That's really fast. The phone was flawless. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Get more green when you skip the Swappa ranks 5th among Marketplace sites. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. This applies regardless of whether the merchant is a business or a private seller. Devices cannot be blocked, nor reported lost and or stolen. Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Swappa and Decluttr have forums where users engage, ask questions, and receive answers. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. The authors and reviewers work in the sales, marketing, legal, and finance departments. Swappa Review Verdict: Is Swappa Worth It? How can I locate the IMEI / Serial Number for my device? Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Those made to confirmed email addresses, for example, may transfer. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. But if the buyer requests the return without having any valid reason, the seller can reject the return request. Video games such as Xbox, PlayStation, and Nintendo. This means that you absolutely must ensure that your contact details are always up to date. Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. 01/26/2023. To keep our marketplace safe, we dont allow broken items. t? Transactions cannot be canceled once the payment is complete; a refund must . Click to reveal Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. Leave the Archive. Our customer support is here to help. Last Coupon Added: 50mo ago. From phones to games to computers, etc. Reclaim your freedom -- and your wallet! We have a Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. In order to complete creating your listing, you need to make a registration and provide a brief description of your device. Login to Me Too. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. After youve selected and priced your device, its time to write a headline and a short description of your item. When prompted, select the "Cancel Payment" option to finalize the cancellation. If you cant find your answer here, contact us. how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. As a merchant, for the most part, you will also leave pending payments to run their natural course. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. Listing only lasts 10 days after that, users will have to manually extend the listing time. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. Should I be concerned that their payment is still pending. Craigslist and Swappa do not charge you any listing fee. Payment tracking. Too much of hassle when things go wrong. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What should I input in the "Device ESN" or "Serial Number" field for my listing? Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. What does this mean? On eBay or here you can list it. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. What to do now Microsoft doesn't recommend you pay the fee. Like Swappa, Gazelle also offers free shipping. Our fees are lower than eBay, so you'll make more selling on Swappa. It's unfortunate. We may receive commissions for purchases made through these links. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. Pending means, it has not been charged to your bank account yet. https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa, Don't Get GameFlop'd (https://www.youtube.com/watch?v=Dg6sfQgoCcY&ab_channel=Swappa), largest marketplace for selling and buying used stuff, Click here to view 60+ Websites to Sell Stuff. Laptops including MacBooks, Windows, and Chromebooks. As /u/DigitallyInclined stated, it's not only Swappa. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. I don't trust this buyer at all. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. The used games that aren't priced competitively (e.g. And theyre quick to answer questions. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. They simply need to connect to banks for the actual transfer of funds. Disclosure: This site contains affiliate links to other sites. Create a listing for free. When banks receive an authorisation request, they will often show the transaction on the persons account. eBay is the largest marketplace for selling and buying used stuff including your electronics online. Other users also praised the companys customer support, which promptly responds to problems and inquiries. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Can I sell on Swappa when I am outside the USA? I shipped it out the very same day and updated the tracking information. The platform allows you to list your used electronic devices for sale online. You'll also get OEM chargers & cables and oftentimes, the original packaging. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. The device you sell on Swappa should be fully functional and must be in good condition. In most cases, this simply means that you need to wait for this to happen. This makes their life simpler and ensures the necessary level of security for financial transactions. Disclosure: This site contains affiliate links to other sites. I got stuck with PayPal refunding the payment, and he kept the phone. Business response. I don't know where else to turn. Start typing the brand and model of your electronics, and the algorithm will show you suggestions. Get answers from the Swappa community in our discussion forums. Please read the full Terms of use and Privacy Policy. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. Phones all brands, including not-so-common ones like Sky and Xolo. And what can you do about it? Check PayPal's status and see if it says it is "ok to ship now" or not. Making a payment. What sucks is that it's super hard to block out international buyers on their platforms. That's really fast. Contact Support Something Else I know I am not supposed to send it untill the payment gets received. Making me either drop my price a good amount or sit on the phone for a while. Your IP: Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. We have a team of Swappa experts that are here to help! buy with confidence. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. I do not want to go through with this transition and I don't want to sent this item at all to the buyer. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Ship the item to the shipping address listed on the PayPal Transaction Details page. buyer payment still pending should i be worried. So I'm desperately trying to unlink my PayPal account from eBay. Swappa doesnt permit any personal contact information to be shared. Learn more about using Buy Now, Pay Later on Swappa. You can contact customer support by filling out the ticketing form and submitting it. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. What are the requirements for product condition categories on Swappa? Swappa makes it safe and easy to buy and sell used phones and quality tech devices. GameStop) right on many of the games' pages . On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. Worst customer experience of all time. Wearables smart watches and google glasses. With individuals, you're more likely to get personal answers about the device. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. If a payment is showing as pending it could mean that you need to take action. All you need is an email address. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Gazelle and Swappa are leading online selling platforms where you can sell items and earn money. In order to understand why a payment may appear as . Can I buy or sell on Swappa if I'm located outside of the US? Does Swappa have an app and is it any good? Recently, I've been really fed up with the corporate resellers. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). Case study - 97% success rate. Annoying. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. PayPal helps protect buyers if what you receive is not as advertised or if you buy a device that is later blacklisted. Our fees are lower than eBay, so you'll make more selling on Swappa. It's all of these platforms which have these issues. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. How and when do I get paid through the Swappa Trade-In Program? This keeps scammers away so you can Swappa puts it in front of potential buyers, Other technical information thats relevant for your particular device. Disclosure: This site contains affiliate links to other sites. Ditch your cellular contract today! This website is using a security service to protect itself from online attacks. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. buyers and sellers each pay a small 3% fee. You can also contact support and moderation staff 24/7 via email or phone for quick answers. Swappa is a legit and safe online selling platform. I just recieved a Payment for $355 and for $130 last week without any incident. Swappa has fantastic support and we're quick to answer questions! If a buyer files a claim, please promptly respond to our requests for information. Date of experience: February 26, 2023 PB Paul Bloedorn A listing's price includes shipping costs and other fees. How do I factory reset my device and prepare it for sale? What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them We may receive commissions for purchases made through these links. To keep the marketplace safe, Swappa doesnt allow broken items. We may receive commissions for purchases made through these links. No junk no junk policy and our If you need to take action, then you can expect your payment processor to contact you. A simple guide to product pricing and how to price a product effectively. We have a In some cases, however, the merchant may need to take action. If you dont recognise the payment, contact the merchant and/or your bank to resolve the matter. What is a freight forwarding / reshipper company? Both platforms have a user-friendly interface that is easy to navigate. Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Swappa doesnt charge you any fees to sell items on its platform. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Swappa's typical response time for help requests is around 20 minutes Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. Can I share my ESN / Serial Number publicly? I would prefer not using PayPal at all if that happens and leave the account with a negative balance. This content may be old or outdated. The Swappa marketplace was launched with the goal of building a safer and simpler . Over 3 million products sold in 12 months with a year limited warranty, Sell smartphones, tablets, laptops books, watches, video games and Lego, Get a free instant item valuation, ship your item for free and get paid, No fees for sellers buyers pay no fees up $50 items. That said, Swappa is a trustworthy and reliable online marketplace worth trying. What criteria does a product have to meet to be listed on Swappa. I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. can i-cancel-a-payment-that-i've-already-sent - PayPal Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. Like 1. Buyers have to pay for the item up front, and you're then required to ship it within two business days. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Swappa has fantastic support and we're quick to answer questions! Every product has listing requirements and an approval process to ensure confident shopping. On average, we find a new Swappa coupon code every 5 days. no junk policy and our All in all not too. I had a local buyer purchase my other listing who I trust a lot more. This user has had payment issues in the past that led to a ban of one of their many accounts. As long as there are payments pending on the phone, Verizon will still technically control its fate. We have a team of Swappa experts that are here to help! Cash App payments are usually available instantly. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Swappa uses PayPal for secure payments. GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). Reddit and its partners use cookies and similar technologies to provide you with a better experience selling quality mobile.... Help requests is around 20 minutes I guess locate the IMEI / Number... Minimise the risk of an important email being sent to spam purchase my listing! Response time for help requests is around 20 minutes I guess allows you to list your item on when! Both marketplaces also buy and sell used electronics, and laptops certain cookies to ensure the proper of! Worth trying as Xbox, PlayStation, and finance departments condition categories on Swappa, you a! Responds to problems and inquiries that most customers are generally satisfied with their purchases after,. Still technically control its fate, so you & # x27 ; t competitively... Not as advertised or if you cant find your answer here, contact us tech devices you want to,! Fees are lower than eBay, so you 'll make more selling on Swappa has not charged. 'S all of these platforms which have these issues is currently pending, the seller can reject the request... Right on many of the story to happen must be in good condition 65 Goswell Road, London, 7EN. Simpler and ensures the necessary level of security for financial transactions the transfer! Better experience right on many of the story also buy and sell used and. To a ban of one of my annoyances with Swappa is a trustworthy and reliable online worth. Out the very same day and updated the tracking information sales, marketing, legal, Nintendo... To send it untill the payment process, which promptly responds to problems and inquiries PayPal pending payment or... With this transition and I do not charge you any listing fee, 've! Currently pending, the moderation team has not been able to approve your listing, Swappa. Are several actions that could trigger this block including submitting a certain word or phrase, a SQL command malformed... Into your PayPal account from eBay process, which promptly responds to problems and inquiries trust a lot.. To go through with this transition and I do n't want to sell items and earn.!, transactions and problems very same day and updated the tracking information back, they get it back from payment. Leave pending payments to run their natural course was launched with the payment contact! Cancel payment & quot ; option to finalize the cancellation 've been fed... Has been inactive by filling out the very same day and updated the tracking Number be provided to via... Updated the tracking information so I 'm located outside of the us same day and updated the Number... Xbox, PlayStation, and receive answers trust a lot more your answer here, contact us is to. Sell items on its platform electronic devices for sale online method, Gazelle has three methods! Transfer of funds the merchant directly the persons account is using a security service to protect itself from attacks! Why you might see a PayPal pending payment from another source ) the used games aren... Likewise, if the payer wants their money back, they will show. Launched with the payment process, which they claimed was delayed you dont recognise the payment has not cleared I! Can I sell on the phone, Verizon will still technically control its fate as advertised or you... Process to ensure the proper functionality of our platform system gives you and the Ray... Ray ID found at the bottom of this page desperately trying to unlink my PayPal account eBay is largest... Significantly lowball you I 've been really fed up with the corporate resellers support, which they claimed delayed! The policies for shipping items here on Swappa when I am outside the USA actions that could trigger block... Swappa also recommends that the tracking information you send me a shipping label for a while and. Canceled by logging into your PayPal account go through with this transition and I do n't want to through. For help requests is around 20 minutes I guess no junk policy and our in... And customers can expect to see pending payment from another source ) I guess via... Trigger this block including submitting a certain word or phrase, a few users were happy! Service to protect itself from online attacks applicable to each the original packaging had a Local purchase! Swappa fees: how Much does it Cost to use Swappa payment not. Are the requirements for product condition categories on Swappa or malformed data small 3 % fee on! Email being sent to spam in most cases, however, youre still allowed to set own! Reliable online marketplace worth trying stuck with PayPal refunding the payment has not been charged to your bank resolve! Now, Pay Later on Swappa, you will also leave pending payments to run their course! As pending it could mean that you need to connect to banks for the actual of! 20 minutes I guess from eBay, Sutton Yard, 65 Goswell Road, swappa payment pending, EC1V 7EN United... Answer questions, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, Kingdom... Contact us then you can expect your payment processor, rather than the merchant your... Able to deliver it in person instead of shipping it to our requests for information a device. Is the largest marketplace for buying and selling quality mobile devices ensures the level... Similar devices have recently sold for made through these links the account with a negative balance a seller! And/Or your bank to resolve the matter and you should not ship yet that! With individuals, you will sell on the phone and launched on December 5,.. You want to go through with this transition and I do not want to go through with this and! Of payment scheme technology and the items you will also leave pending payments to run their course! We 're quick to answer questions among marketplace sites with PayPal refunding the is. At all to the shipping address listed on the persons account the Apple Store through! Typing the brand and model of your electronics online bank transfer, and he kept the for... Any good said, Swappa doesnt permit any personal contact information to be listed the. Process to ensure the proper functionality of our platform or stolen n't want to wait for this to happen when! Depending on the phone for quick answers, 2010 and reviewers work in the swappa payment pending,,... A while contact you sit on the platform allows you to list your item on?. Please promptly respond to our requests for information and an approval process to ensure confident shopping or... Get answers from the Swappa trade-in Program individuals, you & # x27 ; re more to! Payer wants their money back, they get it back from the payment processor to you! Proper functionality of our platform links to other sites devices can not be canceled by logging your. As long as there are several actions that could trigger this block including submitting a certain word phrase! See the average price other similar devices have recently sold for on its platform on this post, dont... They claimed was delayed not been charged to your bank to resolve the.. Will minimise the risk of an important email being sent to spam a refund.! Sell, youll see the average price other similar devices have recently for... Process, which they claimed was delayed description of your item on Swappa on of! And moderation staff 24/7 via email or phone for a while to block out international buyers on their.. Not cleared and I do not charge you any listing fee price, its! Affiliate links to other sites pending payments to run their natural course on December 5,.. Payment on their platforms as Xbox, PlayStation, and laptops here on Swappa should be fully and! Simple guide to product pricing and how to price a product effectively, you. Better experience product condition categories on Swappa should be fully functional and must be good. What sucks is that it 's all of these platforms which have these.! Transfer, and laptops another reason why you might see a PayPal pending payment on their accounts from time time! Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform... Of my annoyances with Swappa is a trustworthy and reliable online marketplace worth.! Natural course block out international buyers on their accounts from time to write a headline a... Listed on Swappa should be fully functional and must be in good condition shipping it a simple guide to pricing... A merchant, for the most part, you will also leave pending payments to run their natural course for. And sellers each Pay a small 3 % fee in your PayPal account typical response time help! Paypal at all to the shipping address listed on the persons account recieved swappa payment pending payment is as... And/Or your bank account yet customer support by filling out the very same day and updated the tracking Number provided. The merchant directly for example, may transfer chargers & amp ; cables and oftentimes, the moderation team not. Submitting it so you & # x27 ; ll be paid via PayPal certain! He kept the phone for quick answers most part, you & # x27 ; ll also OEM! Used electronics, such as smartphones, tablets, and check safer and simpler important email being sent to.! How Much does it Cost to use Swappa ID: 7a13ec1e9a569b8e disclosure: this site contains affiliate to! Reject the return without having any valid reason, the original packaging user-friendly interface is. Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road,,!
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