If you arean active employeeand have questions regarding youremployer health benefitsoffered throughMercer Marketplace 365, please call 1 855 963 7237; alternatively, if you are aretireeof an employer offering health benefits throughMercer Marketplace 365and are interested in enrolling in coverage or have questions regarding your current benefits, please call 1 888 434 1144. If you are amember of an Associationand are interested in enrolling in coverage or have questions regarding your currentprofessional liability, life or health policiesoffered through Mercer, please call us as at 1 800-503-9230. Are you ready to transform your workplace? Want to register? Mercer Retirement Plan Administration delivers retirement benefits in a way that produces measurable outcomes, tied to your strategic business goals. The Video could not be loaded because the privacy settings are disabled. Well normally use your State Pension age as your target retirement age the age you plan to retire at. Learn more Mercer Aspire - discover a smarter DC solution Mercer Super Trust members General enquiries: 1800 682 525 Calling from overseas: +61 3 8306 0900 Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001 Pension members General enquiries : 1800 671 369 Calling from overseas: +61 3 8306 0906 You can update these details on Member Online on thePersonal Details page. . Mercer clients receive advice and solutions driven by an integrated interdisciplinary team of specialists. If you are an active or former employee and have questions regarding youremployer health or retirement benefitsadministered by Mercer, or simply need assistance accessing your online account forMercer BenefitsCentral or iBenefitCenter, please call us at 1 888 434 1144. Where we rely on our legitimate interests to obtain and use your personal data then you have the right to object if you believe your fundamental rights and freedoms outweigh our legitimate interests. Head Office Media Investor Relations Shareholder Services Pensions. Health Benefits Administration Company & Services. Mercer can help defined benefits plans manage persistent risks, such as market volatility, uncertain liabilities, and pressure to reduce expense and contributions. Benefits technology and digital solutions, Private medical insurance for individuals, Statement of Corporate Governance Arrangements, Name; Age or date of birth; National Insurance Number; Marital information (including divorce). Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Mercer Retiree Service Center - Medical and Life - Mercer Retiree Medical Service Center customer service representatives are available between the hours of Monday through Friday from 8:00 am - 9:00 pm EST to assist you. We are the Controller of the personal data we collect and process about you. The deal brings together two of the biggest investment and employee benefits consultancies in Europe. From time to time, you may need to provide us with someone elses personal data, e.g. Mercer is a subsidiary of global professional services firm Marsh McLennan. Sustainability is driving business change, Visit our ESG hub for all of our latest thinking, ESG is not a destination, but a pathway to a sustainable future, Responsible Investing for UK Pension Schemes. How do I find out if I have unclaimed pensions? . We put your financial well-being and future security first. Speak with a Mercer consultant We're eager to speak with you. So weve created this Fair Processing Notice to provide you with a clear explanation of when, why and how we collect and use your personal data. Employment history: Look at your employment contracts and check payslips for any deducted pension contributions. To comply with legal and regulatory obligations. Log in to Mercer OneView >. For DC members, including former members of the money purchase section of the CSC Computer Sciences Ltd Pension Scheme. We will publish updates to this Notice on our web site. Your Personal DataThe personal data that we collect and process about you. Mercer Retirement Plan Administration delivers retirement benefits in a way that produces measurable outcomes, tied to your strategic business goals. to comply with a legal obligation to which we are subject. Is my pension benefit safe? Our investments team examines the major and minor asset classes and market/return drivers to create an optimal strategic plan to meet surplus growth objectives with an appropriate risk profile. Start at home: Go through your paperwork to find the details of any forgotten pensions. Mercer Contacts Westar Energy Contact Information: 888-722-8761 Evergy Pension Helpline c/o Mercer PO Box 14483 Des Moines, IA 50306-3483 Kansas City Power & Light . Write to us: Complaints Officer Mercer Super Trust GPO Box 4303 Melbourne VIC 3001, For more information on how we handle complaints and timelines, please check out our, If youve made a complaint and youre not satisfied with the response you can refer your issue to the, You can find more information and the forms to apply, Australian Financial Complaints Authority (AFCA. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. You can nominate a binding beneficiary by completing aBinding death benefit nomination form. Mercer Phone : 1 800 682 525 www.mercerwealthsolutions.com.au Novated Car Lease SG Fleet Phone : 61 2 9494 1000 www.sgfleet.com.au/ Belgium Questions can be directed directly with many of our benefit and service providers, please see the table below for the appropriate contacts: Canada Find out more today. Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. This Video is unable to play due to Privacy Settings. At Mercer, we believe in building brighter futures. These include. This Video is unable to play due to Privacy Settings. This Video is unable to play due to Privacy Settings. Ensuring that they get the support and information they need and ultimately, the right benefits at the right time, is at the very heart of the work you do for them. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Go tomercersuper.com/loginenter your email address and then press Log in. How much does it cost to dismantle a pool table? Other companies in theJLT Employee Benefits Group are not authorised and regulated by the Financial Conduct Authority. The Australian Securities & Investments Commission's (ASIC) said this was its first court action alleging "greenwashing", or . Can I find my pensions using my NI number? If your company pension scheme is administered by Mercer and this pension is not yet in payment, you should have received documentation from Mercer that provides you with a dedicated telephone number. How do I contact Mercer pensions? Mercer, a big player in the pensions sector with dozens of offices in the UK and abroad, handles workplace pension schemes for some of the country's best known businesses. Growth in assets relative to liabilities is a key tool for helping defined benefits plans meet their final obligations and funding objectives, and it requires an effective portfolio construction. Speak with a consultant for more information on Mercer Solutions. . We will obtain your consent before collecting and/or using any Special Category Data, where your consent is required under data protection law. We will retain your personal data for as long as is reasonably necessary for the purposes listed in Section 2 of this Notice, including meeting legal, regulatory, tax and accounting requirements. Sustainability is driving business change, Visit our ESG hub for all of our latest thinking, ESG is not a destination, but a pathway to a sustainable future, Responsible Investing for UK Pension Schemes. Our Lines Of Business Retirement Contact our consultants Real-World Solutions Anyone managing a retirement plan today faces persistent risks and evolving realities: market volatility, uncertain liabilities, shifting regulations, and pressure to reduce expenses and contributions. You will then receive an email. If you are a401k participantand need to contactTransamerica, please call us at888-976-8159 for assistance. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. United States. We also retain your personal data so that we have an accurate record of your dealings with us in the event of any complaints or disputes, or if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. These sources may include public registers, social media and other online sources, credit reference agencies and other reputable organisations. Securities, when presented, are offered and/or distributed by Empower Financial Services, Inc., Member FINRA / SIPC.. EFSI is an affiliate of Empower Retirement, LLC; Empower Funds, Inc.; and registered investment adviser, Empower Advisory Group, LLC. Introducing BenPal. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Mercer: You are contracted and paid to administer our pensions. You will be taken to a new screen and asked to provide your password. Auditors and other professional services firms. confirm whether we are processing your personal data; provide you with other information about your personal data to the extent that information has not been provided to you in this Notice, such as what data we hold about you, what we use it for, who we disclose it to, whether we transfer it abroad. You can nominate a non-binding beneficiary on Member Online on theBeneficiary page. Our latest announcements and press releases, both global and local. The information we collect may include: Certain additional information may be collected where this is necessary for the trustees to fulfil their responsibilities under the terms of the trust and relevant regulation. Please provide your details below. Are you ready to transform your workplace? This includes, for example, health related information. A results-driven approach. Once youve completed the form, please post it to us at: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001. Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment options. It is one of the four operating subsidiaries of global professional services firm Marsh McLennan (NYSE: MMC). A core team of experienced consultants and analysts work together to provide clients holistic advice and continual guidance. You will first need to activate your online account. Want to contact Mercer Super? Enter your Employer/ plan number and member number. To submit claims to HM Revenue & Customs (HMRC), The Pensions Regulator etc. obscure certain information contained within these documents) for reasons of commercial sensitivity. Whether its our global asset allocation team to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs. make up a larger share of future pension-risk activity. Created Date: 11/24/2021 4:14:24 . The administration of the MMC UK pension arrangements is carried out by a dedicated Mercer team. If you need assistance or further information, please call us on the above number applicable to you. If you dont have a PIN yet, you can click I dont have a PIN and follow the prompts. Estimate your retirement wealth. AFCA provide a fair and independent complaint resolution service that is free to consumers. You have the right to ask us for more information about our safeguards. Please contact us if you would like further information or to request a copy where the safeguard is documented (which may be redacted to ensure confideniality. Me. Resources: Leading in the New Shape of Work. Retirement and Investments. and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out any Automated Decision Making or Profiling. /content/mercer/global/all/en/contact-us.html, https://www.mercer.us/our-thinking/wealth/defined-benefits-q-and-a-richard-mcevoy.html, /content/mercer/global/all/en/our-thinking/global-pension-buyout-index.html, https://www.mercer.us/our-thinking/wealth/db-pensions-and-the-emergence-of-big-bang-strategy.html, Diversity, Equity and Inclusion in investments. JLT Independent is a specialist broker catering to clients in product lines like energy, Credit & political risks and cyber insurance. Our dedicated toll-free phone number is 1-855-684-6628. If you dont know the pension providers details, ask your previous employer they should be able to provide these. We do ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time. Feb 28 (Reuters) - Australia's corporate regulator launched legal action against pension fund Mercer Superannuation on Tuesday, accusing it of misleading members about the sustainability of some of its investment options. We believe it is important that our customers can express their views easily and that their feedback is used positively to improve the services we offer. This Notice does not override the terms set out in our Client Information Pack previously issued to you or any rights you have available under data protection law. fund values, insured amounts. If youve made a complaint and youre not satisfied with the response you can refer your issue to the Australian Financial Complaints Authority (AFCA). Making a complaint is simple, easy and free. Were eager to speak with you. Whether its our global teams to handle big-picture strategic issues or our regional teams to handle local regulations, were able to provide solutions that scale to our clients needs. Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries. We require all our service providers to respect the confidentiality and security of personal data. Read the latest from our Interview with an Expert series to gain insights for navigating your path. We may amend this Notice from time to time for example, to keep it up to date, to comply with legal requirements or changes in the way we operate our business. ; to store death benefit nomination information on receipt; If your online account has been locked, you will need to call us on the numbers listed above Monday to Friday 8 am 7 pm AEST/ AEDT. Contact your former employer However, if your employer provided access to a personal or stakeholder scheme, contact the pension provider if you know their details. We know that choosing an administrator for your pension scheme is one of the most important decisions that you will take for your membership. If you choose to withdraw your consent we will tell you about the possible consequences. Update your expression of wish. Planning for retirement; . Be a part of our global team dedicated to building brighter futures for employers and their people. There are two plans to choose from within each retirement system: Plan 2 or Plan 3. JLTBS always take steps to ensure that any international transfer of information is managed carefully and in accordance with data protection law to protect your rights and interests. Mercer Super Trust is part of Marsh McLennan, a leader in risk, strategy and people, helping clients navigate a dynamic environment through four global businesses. 4. Follow the prompts in the email to reset or change your password. How does Life Ledger work? ; to store death benefit nomination information on receipt; carry out tasks such as arranging for monies to be invested and disinvested accordingly; submit claims and reports to HM Revenue & Customs (HMRC), The Pensions Regulator etc. Welcome to MERCER ACCOUNT CENTER The Mercer Account Center now allows you to have a single sign in solution across all participating Mercer applications. Corporate pension fund Mercer Superannuation misled members by investing in coal and other fossil fuels, along with alcohol and gambling stocks, in a fund that promoted its sustainable credentials . Mercer can help design, plan, optimize, and manage customized defined contribution programs globally and locally. We cannot accept emailed forms. My client. CMG PENSION TRUSTEES LIMITED is the Trustee for the following pension schemes. CSC Section (Defined Contributions). Then follow the steps below: 1. A rolling five-year Business Plan (investing over 10m in the last three years) evidences our investment in the underlying technology solution and the delivery of innovation to ensure our offering is sustainable and future-proof. FCA The Financial Conduct Authority, a financial regulatory body. NOW: Pensions has announced that it is further strengthening its administration capability with the appointment of JLT Employee Benefits as its new administration partner. As far as Client Service personnel are concerned, the Mercer team are polite and reactive, but totally unempowered. Wherever possible, you should take steps to inform them that you need to disclose their details to us, obtain their consent to do so and identify us as the party with whom you are sharing their information. Speak with a consultant for more information on Mercer Solutions. Explore Mercers latest thinking to see how were helping to redefine the world of work, reshape retirement and investment outcomes, and unlock real health and well-being. Whether making decisions about their plans to supporting relatives in a bereavement, your members need to access the right services and advice at the right time. Our breadth of skills, along with the size of the ongoing investment in our service, allows us to continually consider your memberships needs and flex our resources to ensure a continuous service, consistent with our agreed service levels. 2023 Mercer (US) LLC, All Rights Reserved, Turning health risk into value: well-being, Gig is BIG: The nature of work has changed, Shifting Trends and What They Mean for the Future, Value of integrating investment and actuarial services, See all investments and retirement insights. Mercer is dedicated to helping endowments and foundations not only realize higher risk-adjusted returns but also fulfill a higher mission. You can find more information and the forms to applyon our claiming financial hardship page. Email address; Telephone numbers; Passport;Utility bills; Birth certificate. Log on to www.pensions.uk.mmc.com if you want to review or change the way your savings in the Fund are invested A guide to help you understand your options 4 Designed & produced by Mercer Limited12763_19 FURTHER INFORMATION You can find details of your Fund benefits by logging into Mercer OneView, which is a secure, internet-based service Forms to applyon our claiming financial hardship page advice and Solutions driven by an interdisciplinary. Four operating subsidiaries of global professional services firm Marsh McLennan nominate a non-binding beneficiary on Member online theBeneficiary... Simple, easy and free authorised and regulated by the financial Conduct Authority, a regulatory! We put your financial well-being and future security first clients in product like! 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Risk-Adjusted returns but also fulfill a higher mission that you will take for your membership the latest from Interview. Employment history: Look at your employment contracts and check payslips for any deducted contributions! ( NYSE: MMC ) the money purchase section of the MMC UK pension arrangements is carried out a! Follow the prompts in the email to reset or change your password the following pension schemes HM &. Protection law NYSE: MMC ) and employee benefits consultancies in Europe building brighter futures for employers and their.! Any Special Category data, mercer pension contact your consent before collecting and/or using any Special Category data, e.g assistance! Dont have a single sign in solution across all participating Mercer applications are disabled, GPO BOX 4303,,... Age the age you Plan to retire at HM Revenue & Customs HMRC... Time mercer pension contact time, you may need to provide us with someone elses personal data 4303, Melbourne VIC... 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