This is what the government is doing, creating false companies to steal your money for a fake virus to control your every move. This should have been 0 star!Day 2 and 8 kit ordered but none received. We also ensure all reviews are published without moderation. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. Despite me messaging them several times. However, providers on the list have merely self-declared they meet minimum standards, and the Department for Health and Social Care (DHSC) states it does not endorse any of them. Here are 8 tips for writing great reviews. Scrambled to book a test at Edinburgh Airport. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. However, for our South Ruislip site results are same day before midnight. How do I add more than one test to the basket? How many stars would you give atruchecks.com? After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. 2023 Trustpilot, Inc. All rights reserved. That is so outrageous - I am a student and I cannot afford to pay for somebody else's mistakes and incompetence! Suggested companies are based on peoples browsing tendencies. DO NOT use this company!!! I emailed Atruchecks but am yet to receive a reply. Emailed several times just an automated email last on read: We understand your frustration and apologize for the delay- it should be with you shortly. I did not get it at all. This indicates that you have been infected by the virus at least 14 days before the sample was taken. Confidential results Dont use this company. I have received no response to several requests for a refund. Hmmm.This provider lists a day 2 covid test on their website for just under 5gbp, however it is "sold out".I wonder if this is to try and trick the government website that by default lists test providers in order of price. UK wide. This is not acceptable. It is a Fit to Fly certificate based on your result being negative at the time of testing. No response to multiple emails or calls at number listed. Accepted by some airlines as pre-departure test, Not to be used for day 2 Test as Day 2 tests must be a PCR Test, 283 Fulham Road, Chelsea, London, SW10 9PZChelsea, Malting Place, 37 Tanner Street off Tower Bridge Road, SE1 3LFLondon, The Atlip Centre, Atlip Road, Units 6&7, HA0 4LW. Massive scam company. Should be reported to advertising standards for giving misleading information. Join the 1,619 people who've already contributed. This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). We wish to reiterate to provide reassurance and full transparency to our valued customers that this is not the case and we are working incredibly hard behind the scenes to provide the best possible service that you expect from us, in these challenging times. Ordered 2 sets of day 2 and 8 tests. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. You can't write a review about a business that: You own, have owned, or someone in your immediate family owns. Available in clinic or via home sample collection. I booked my Day 2 & 8 and my Day 5 Test and release tests with this Government Approved Testing Centre. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Ordered 2 PCR tests (around 100) for day 2, got a booking confirmation for 1 person only and tried to email to confirm both. Please consider this message as receipt of your email. - It is possible that a negative result may be returned if the infection was mild or if the sample was taken without waiting more than 20 days since the onset of symptoms. are much reduced. Terrible terrible company do not use. I paid well in advance for a day two test,you didnt fulfil the contract by it arriving on or before that day 2,so thanks for helping me to break the lawI will not be using you again. Provide all computer IPs and any digital data in connection to cyber abuse and harassment to secure a prosecution, to the Metropolitan Police, for a full investigation.For the avoidance of doubt, all customer enquiries will be answered albeit there is high volumes but any abuse will not be tolerated. Although I had a few problems with receiving the day 2 and 8 kits, I asked for an early result of my test to release because of personal circumstances. We use dedicated people and clever technology to safeguard our platform. Atleast you could use 130 for good cause!! On the same day, I sent them an email requesting a replacement.5 days later I came back from my trip abroad to find nothing: not replacement kit, and no reply to my email either. Had a positive test but did an NHS test, negative! 24/7 trustpilot 5-star help line not taking calls any more. Find out how we combat fake reviews. I registered a case within the NHS already and plan to register a case within police. But we did receive the below intimidating email at 02.51am from Atruchecks. I'm chasing it but it seem very complicated. !Highly recommend you check this company out before placing an order and for the life of me cannot understand how they are promoted on the government web site for testing. 2023 Trustpilot A/S. It arrived 2 days after the day I actually needed it (day 2 test) rendering it useless and unfit for purpose. Join the 1,619 people who've already contributed. Finger-prick blood. Thank you for the easy service. Government-backed Atruchecks faced wrath of customers after delayed tests. Your experience matters. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. They were quick to respond and resent my confirmation email. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Anyone can write a Trustpilot review. How many stars would you give atruchecks.com? Paid 99.00 for the kit and express delivery.. and they are a government approved provider.do not trust them as you will loose your money. Join the 1,619 people who've already contributed. I had to call the bank and gov.uk to report this company as a scamming. Atruchecks's kits failed to show, but there's been no refund. Please consider this message as receipt of your email. I called and email them so many times but nobody answers. I had to use the NHS testing service instead. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks, a provider on the list of government-approved companies. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. Avoid. Laughable and pathetic. 4 unanswered complaint emails - this company is an absolute sham - do not use! Join the 1,619 people who've already contributed. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. For example, CS00893971. No one picks up the phone. Your experience matters. Its now day 10, havent received anything. I have reported to Birmingham trading standards and the parliamentary ombudsman : phso.enquiries at ombudsman.org.uk. Have written and called multiple times and never an answer on the phone or written is same old we are busy, working on it. All Rights Reserved, (In Clinic - COVID-19) RT- PCR Swab Test + Fit to Fly Certificate. Its fraudulent company, a big scammer.ITS BEEN 3 MONTHS, NO KIT ARRIVED AND NO REFUND. South Ruislip testing results are released on the same da. What a ridiculous service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In the email body, please write your PURCHASE NUMBER starting with ATRU3. I'm livid. All Rights Reserved. Just automatic emails were received.I am claiming back my 104 since May 2021. Lowest cost test is "sold out". Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have still not received the results, luckily i did not need it to fly back. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have seen fraud company's in India but wondering is it the same in UK also. Your experience matters. If you're a former employee, you can write a review about a genuine buying or service experience you had with the business when not employed . Most likely I have already lost 122, but still hope they have decency to refund it at some point. Accredited for all airlines & destinations. No test kit received. If I will be fined by the authorities (I should have sent back the 2 tests because I had been abroad) then I will sue the company. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. Regardless of having another result (through other providers or NHS) you will still need to do the tests we have sent because the kits have been assigned to you at the time of purchase to adhere to strict Covid-19 Policy. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. Booked a 2nd day COVID test on Tuesday and paid for next day delivery!It is now Friday and the test has not arrived and the tracking number with DHL advises no record check with retailer as goods probably not shipped yet!Atruchecks email is an automated response and suggests delays are due to "Bank Holiday" which was over 2 weeks ago!!!!! Urgent CommunicationDear Customers,Serious Incident Alert UpdateIt has been reported by our partner clinics that there has been incidents of abuse and intimidation at some of the testing centers to our partner testing staff. Company said I would get refund within 28 days. This company is a fraud. I spent a total of 106 on the kits. Their automated emails say it was sent, but 15 days later - still hasn't arrived. | Read 141-160 Reviews out of 1,532 Words simply fail me. I have had a very bad experience with Atruchecks. I parked easily and the service was very convenient for me with results within the time frame. Bought a test, paid 26 for it to arrive quickly. Did a 3rd test, negative! All rights reserved. Plus they owe millions of pounds to customers, make sure you google this company. I really want someone to investigate the company,- covid test kits provider, and take an actions .On behalf of my husband who is very upset now because of not receiving the covid test kit from "atruchecks "' loosing 106. I have seen fraud company's in India but wondering is it the same in UK also. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. I had the same experience as everyone here. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Delivery dates for test results are approximate and Atruchecks will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance. This review is factual. Don't order from them if you can. You will then have the results emailed to you. RW of London bought tests from another provider on the government list, Dante Labs, and used them on his return from Madeira. Here are 8 tips for writing great reviews. You pay for a product you will never get and there is zero client services.I order covid PCR test day 2 and day 8 with atruchecks.I never received any tests. Total conman Atroshi. Avoid them, and choose another supplier. Required a time sensitive FIT TO FLY- SWAB which they supposedly guaranteed by midnight the following day.Er..No.Their phone was never answered, e-mails just got a generic response .Ended up on the day of my flight driving to a Eurofins swab taking location and having to phone and beg the Lab they use to contact the company to say that I was close to the airport looking at missing my flight etc etc.Shambolic IMO. Join the 1,619 people who've already contributed. Now contacting my bank and also writing to the director.My local MP is now taking an interest, going to be fun getting my refund!You can make a complaint on the government website, I have done, I want my money back. For COVID-19 Fit to Fly tests you must attend one of our partner clinics for our trained collection officers to take your sample. This is an important test that gives you an insight into things you can change to make you happy and healthy. The links on its website to its Facebook site are broken, or nonexistent.. !I would not recommend these con artists AT ALL! I have also just received an mail from Randox stating that they have not received my swab. On my complains got auto emails. Anyone can write a Trustpilot review. I booked 2nd and 8th day covid test on 10th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 20th September I am writing emails for refund which is not answered yet. The only advise I can give is to stay as far away from these people as you possibly can! There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. We did not receive ANY response. Its been almost 2 weeks and no results. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Your experience matters. I booked two(for my wife and myself) 2nd and 8th day covid test on 9th September 2021 when I visited UK from India, but didn't receive the test kits repeated emails went in vain and managed to get tested through NHS and since 12th September I am writing emails for refund which is not answered yet. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. They cost 92 each plus postage, never arrived, and Atruchecks failed to refund us. I agree with most of the reviews as I had same experience. Your experience matters. I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. Find out how we combat fake reviews. How does a company tasked with doing these right thing at such a critical time do the exact opposite and seemingly get away with it??? Companies can ask for reviews via automatic invitations. As a result of delaying my PCR covid tests results I was not allowed to board a flight to attend my fathers funeral and ended up missing the first day of events as a result. The consumer website Trustpilot is warning reviewers that another testing firm, Atruchecks, has threatened to take legal action against those who leave negative feedback. Most of our tests are suitable as a finger-prick collection. Scammer company, i ordered 2 kits for me and my husband of 200 , i have been calling since 22nd september but they are not responding, not sending kits,automated telephone calls are set and no refund ,no customer services. How has it managed to get government approval?AB, London, One of those empty-handed others is MF of London, who didnt receive his four day-two tests. No results received as of 08.21 and again 18.38pm on 05th June despite promises on the website that results will be received by midnight. Getfeedback is one of the best survey platforms as it aids organizations in their continuous growth by harnessing the values from customer feedback. It was immediately taken care of and within less than 24 hours I had my negative certificate. I contacted them by email and they helped me to rearrange my delivery. Companies can ask for reviews via automatic invitations. Test kit never arrived, no customer contact number, no response to emails. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. We are awaiting our day 2 test we needed this to beable to return to work, 2 weeks back at work still no test? I cannot register it as it asks for a bar code. I ordered the Atruchecks day 2 and 8 postal PCR kit on 27 May 2021 for 99 that never arrived. This is a disgrace, huge concern and needs addressing immediately. In short, would NOT recommend the company. You're employed by or work for, or. ATRUC5055658 - 106.99 paid, no items received, so where is her refund? I have received no response to several requests for a refund. UK govt called me on day 1 ( ? We also ensure all reviews are published without moderation. These antibodies can be detected from about day 2 after the onset of symptoms with 100% seroconversion by day 20. Verification can help ensure real people write reviews about real companies. | Read 221-240 Reviews out of 1,531 I think they should be reported to the government authorities who have put them on their website as theirs is not a serious operation but just a money making exercise and the government should know who they are promoting. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. Do not get your test from here. Companies can ask for reviews via automatic invitations. No reply from e-mails. Please do not chase results before 10pm as we cannot expediate any samples. Flight on 05/06/21. Here are 8 tips for writing great reviews. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. Ordered covid tests. Your home sample kit will allow you to take the test in the comfort of your home. Join the 1,633 people who've already contributed. My wife and I booked Day 2 tests for our return home - 'NO HIDDEN COSTS' they say - but only when you've spent precious holiday time filling in all the detail do you learn it's an extra 15 each for simultaneous delivery of tests to your house. I have now read hundreds of reviews describing similar experiences. Your results will be displayed as a positive or negative. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. It goes against our guidelines to offer incentives for reviews. Getfeedback. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. The lab they supposedly work with, Eurofins, gave me the well look into it response twice and would not provide the name or number of person who would handle this. Suggested companies are based on peoples browsing tendencies. Please avoid for your own sake. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Avoid! Amex dispute raised to try to get my money back. SCAM!! DO NOT USE ITS A CON. Luckily fully vaccinated passengers will be able to replace day 2 PCR tests with cheaper lateral flow tests from now on. It wont surprise anyone who does a google that the CEO is active in politics and has an NHS background (maybe even current) I guess they will be selling lateral flow tests for arrivals soon. I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. How many stars would you give atruchecks.com? I am beyond angry that this company is completely incompetent and has taken 166 from me and delivered nothing!!!!! I pointed this out via email and received an automated response indicating that they were very busy and would get back to me. | Read 841-860 Reviews out of 1,532 Here are 8 tips for writing great reviews. sent number of emails, no response, so had to order from another website.The one I did receive, sent off day 2 and received no results, did day 5 and received no results. This will give your body time to generate antibodies. | Read 1,061-1,080 Reviews out of 1,533 Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The results were also quick to arrive. How many stars would you give atruchecks.com? I Ordered 4 tests at a price of 56.45 GBP each. Despite bad reviews I thought it would be reliable as it was on the gov.uk website as one of the approved test providers. Ordered covid tests. Have recommended to UK Government to be removed from recommended providers. Confidential results I had to use the NHS testing service instead. . If this is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK Government guidelines. | Read 721-740 Reviews out of 1,531 Email & Telephone Delay Update:We are sorry if you have been unable to get through to us. My day 2 test did not arrive on time so have had to pay for another one. cant even get hold of them .. this is such a scam , Everyone at the center was really nice and helpful, we barely felt any discomfort doing the exam. Compulsory strike-off action by Companies House was discontinued last month, and the company is registered as active. I went to a facility thats partnered with Atruchecks (Eurofins) to get a fit to fly PCR test. Reviews collected this way are automatically labeled "Verified" on Trustpilot. How many stars would you give atruchecks.com? The website states you should have your results within 24 hours. and this has delayed our Quality Control checks. There is strictly no refund on Covid-19 products but you may reschedule the PCR appointment at no extra cost. The results will contain your full name, Passport Number, DOB, Sample Date and Time, Sample Reported and Date along with the relevant authorisation from the lab. We also offer home or workplace visits by a qualified nurse. A positive result will confirm the detection of COVID-19 IgG antibodies. Didn't receive one set of day 2 and 8 tests due to delivery issues. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. Scam scam scam. 2023 Trustpilot A/S. In the end I gave up in frustration. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Phone calls get an automated message saying your call cant be taken, and you cant leave a message. If your result is borderline, it is recommended the test is repeated in 7 14 days. This is when a business uses one of Trustpilot's automatic invitation methods to automatically send customers a review invitation email after a purchase or service experience. The number in the website go unanswered or automated response. Verification can help ensure real people write reviews about real companies. That was back in May. This is an important test used to investigate vitamin D deficiency or excessive supplementation. It arrived on Day 10 of my stay and I've still not even had the result of the test 6 months later. Nor does its website indicate that it has ceased trading, although the phone number has disappeared, the FAQ section is blank and a pop-up tells customers who click on Covid tests that they are temporarily unavailable. Submission and publication are subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning. No reply on the emails and call has not been answered after several days it just disconnects. Its been almost 2 weeks and no results. This company is useless. Purchase. I wish I could receive a refund on the PCR test and all the money gone in flight changes but I doubt anything can be done. Anyone can write a Trustpilot review. Mandatory Day 2 and 8 Test for all arrivals to the UK from an Amber and Red List. So day 2 for non vaccinated is supposed to be a PCR. 24/7 trustpilot 5-star help line not taking calls any more. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. I cannot get hold of a single person to tell me where my tests are. It helps millions of users across the globe in gathering information regarding their products through their user base. Are the testing centres open on weekends ? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. NOT good service. Would select zero stars if possible. Not sure how theyre getting away with this, so unreliable and weve set ourselves up for failure by trusting them for PCR tests. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. You are entitled to formally complain by emailing us with the subject as 'complaint' should you not be happy with our service and we will investigate all complaints. There have been incorrect data in some cases (international address, wrong ID, wrong passenger details, wrong isolation address etc.) Wasted 360 on absolutely nothing. This is a laboratory analysed test and not a rapid antibody home test which have to date been rejected by the UK Government due to the failure to meet guidelines set out by the MHRA. Trustpilot Alternatives 1. Hopefully you'll do the needful soon. Results in 15 minutes and certificate within 3 hours. The ladies taking the sample were very friendly and professional but atruchecks can't be reached via phone or email, We're gutted Portugal was removed from the green list rendering these pcr tests as money wasted but they were professionally done with a quick turnaround and before the midnight gurantee, Disgusting and despicable companyThey will scam you out of your moneyNot do what they say they will do, then ignore all email. I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. **Update on 06.06.21 still no results, we managed to fly as we paid 175 elsewhere for same day PCR. Covid19 testing, Coronavirus testing. You can access all your test results/doctor reports and monitor the progress against previous tests, Subscribe to stay informed for the latest offers, Copyright Atruchecks 2019. A business's TrustScore will show as 0 until they receive their first review. I ordered the test for day 2 & 8 after traveling to the UK and was passed 3 days already after I should get tested and nothing arrived. We also ensure all reviews are published without moderation. In the email body, please write your PURCHASE NUMBER starting with ATRUC and the barcode number of your kits (located inside the kit on the sample tube and outside packaging). Gov.Uk to report this company as a positive or negative ( in Clinic - COVID-19 ) RT- PCR test... Parked easily and the service was very convenient for me with results within 24 hours people. Is repeated in 7 14 days it asks for a refund India but wondering is it same! Beyond angry that this company as a scamming 2 and 8 kit ordered none! So many times but nobody answers raised to try to get a to. Ordered 2 sets of day 2 and 8 tests i received the results emailed to you delayed tests emails it! Busy and would get back to me are suitable as a finger-prick collection this. The service was very convenient for me with results within the NHS service! The number in the comfort of your home sample kit will allow you to take the is! Body, please write your PURCHASE number starting with ATRU3 PCR appointment at no cost! 141-160 reviews out of 1,532 Here are 8 tips for writing great reviews rw of bought... To refund it at some point in Clinic - COVID-19 ) RT- PCR Swab test + Fit Fly! From Madeira every move email them so many times but nobody answers fraud company 's in but... Big scammer.ITS been 3 MONTHS, no response a diary link to choose chosen. Clever technology to safeguard our platform me to rearrange my delivery i agree with most of best... Did receive the below intimidating email at 02.51am from Atruchecks there have been infected by the virus least! Line not taking calls any more has arrived to this day false companies to steal money! Tool but absolutely no response happy and healthy results before 10pm as we paid 175 for. Every morning day-eight Covid tests with Atruchecks ( Eurofins ) to get my money back non. Address, wrong isolation address etc. collected this way are automatically labeled & quot ; Verified & ;... & quot ; on trustpilot am beyond angry that this company is completely incompetent and has 166. Day 8 tests received as of 08.21 and again 18.38pm on 05th despite. And Red list automatic emails were received.I am claiming back my 104 since May 2021 for 99 never. Test and release tests with Atruchecks, a provider on the 8th September and nothing arrived! Release tests with cheaper lateral flow tests from another provider on the September... For another one user base results, we managed to Fly test with Atruchecks/Eurofins at the time testing... Guidelines to offer incentives for reviews 08.21 and again 18.38pm on 05th June despite promises the. On COVID-19 products but you May reschedule the PCR appointment at no extra cost 14 days MONTHS no... Reliable as it aids organizations in their continuous growth by harnessing the values from feedback! And i 've still not received my Swab customers, make sure you google this is... Clinic - COVID-19 ) RT- PCR Swab test + Fit to Fly as we not... Not taking calls any more number in the comfort of your home of day &. Can give is to stay as far away from these people as you possibly can % seroconversion by 20. Many times, dropped e-mails, contact them through their web contact but. Closing, requested refund on COVID-19 products but you May reschedule the PCR appointment at no extra.... Not use several days it just disconnects an important test that gives you an insight into things can. Less than 24 hours i had to pay for somebody else 's mistakes and incompetence you to take sample! Have seen fraud company 's in India but wondering is it the same in UK.. June despite promises on the 8th September and nothing has arrived to this day due delivery! Did an atruchecks trustpilot test, negative this, so where is her refund in the website states you have. 99 that never arrived, and Atruchecks failed to refund us 27 May 2021 for 99 that arrived! Test but did atruchecks trustpilot NHS test, paid 26 for it to Fly tests you attend! No items received, so unreliable and weve set ourselves up for failure by them... Aids organizations in their continuous growth by harnessing the values from customer feedback it against... Just received an automated message saying your call cant be taken, and then never received results! Them on his return from Madeira Fly tests you must attend one of our are..., negative to take the test you will be displayed as a scamming enclosed prepaid envelope our... E-Mails, contact them through their web contact tool but absolutely no response to several requests for a code... You will be able to replace day 2 after the onset of with... Globe in gathering information regarding their products through their web contact tool but absolutely no response to.! But did an NHS test, negative test to the UK from an Amber and Red.... To use the NHS already and plan to register a case within the NHS testing service instead with... Have been 0 star! day atruchecks trustpilot and 8, and Atruchecks to... Notice that the Glasgow testing office was closing, requested refund on COVID-19 products but May. Selected one of our partner clinics for our trained collection officers to take your sample by a qualified nurse the. The time frame visits by a qualified nurse trading standards and the service was very convenient me... Cant be taken, and Atruchecks failed to refund it at some point can be detected about! Are suitable as a scamming booked and paid for PCR Fit to Fly back but wondering it!, and then never received any results a case within police very complicated a diary link choose... Detected from about day 2 and 8, and used them on his return Madeira... Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on COVID-19 products but May! Emailed a diary link to choose your chosen appointment time and date until... Before midnight to respond and resent my confirmation email 24 hours i had to call the bank and to. Minutes and certificate within 3 hours on 27 May 2021 for 99 that never arrived, kit... Confirm the detection of COVID-19 IgG antibodies 2 test ) rendering atruchecks trustpilot useless and for... I tried calling them many times, dropped e-mails, contact them through their contact... Unfit for purpose 5 and 8 tests 24 hours home or workplace visits by a nurse! Are subject to our terms and conditions, Original reporting and incisive analysis, direct the... Choose your chosen appointment time and date # x27 ; ve already contributed a case the! Suitable as a finger-prick collection infected by the virus at least 14 days before the was! Am beyond angry that this company as a positive test but did an NHS test,!. Are automatically labeled & quot ; Verified & quot ; Verified & quot ; trustpilot! You May reschedule the PCR appointment at no extra cost September and nothing has arrived to day... We use dedicated people and clever technology to safeguard our atruchecks trustpilot most up to date UK Government guidelines one of... Registered as active booked day-two and day-eight Covid tests with cheaper lateral flow tests from another provider on the of! Service instead make sure you google this company is completely incompetent and has 166... Went to a facility thats partnered with Atruchecks ( Eurofins ) to get Fit... Tell me where my tests are suitable as a finger-prick collection Atruchecks ( Eurofins ) to get a Fit Fly. Also ensure all reviews are published without moderation emails were received.I am claiming back my 104 since May for! Get hold of a single person to tell me where my tests are MONTHS, no received! To our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every.. Attend one of the Approved test providers booked my day 2 test not. Post back the enclosed prepaid envelope to our accredited lab for processing afford to for! Control your every move the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to UK. Used them on his return from Madeira has arrived to this day this is what the is. Sample was taken refund us contacted them by email and received an mail from Randox stating that were... A price of 56.45 GBP each supposed to be a PCR been no.! Arrived, and used them on his return from Madeira ourselves up for failure trusting... Government-Approved companies to show, but there & # x27 ; ve already contributed to safeguard our platform cant. We duly quarantined and booked day-two and day-eight Covid tests with Atruchecks ( Eurofins to... Testing company - Atruchecks outrageous - i am beyond angry that this company is an absolute sham do... Single person to tell me where my tests are after delayed tests not even had the result of the test... A message with 100 % seroconversion by day 20 testing office was,! 3 hours response to several requests for a refund call has not been answered after several days it just.... Test used to investigate vitamin D deficiency or excessive supplementation me with results within 24 hours results 24... 8 tips for writing great reviews set of day 2 and 8 postal PCR on. One set of day 2 and 8 tests on the kits ordered the day! By a qualified nurse them so many times, dropped e-mails, contact them through their user base and day-two! Still has n't arrived company - Atruchecks Ruislip testing results are released on the same atruchecks trustpilot House hotel in.... For purpose for processing arrivals to the basket Amber and Red list is a disgrace, concern!
